Returns and Refunds Policy

Definitions and legal references

This Website (or this Application)
The property that enables the provision of the Service.
Owner (or We or Us)
Collegiate Spaceflight Advancement Foundation – The natural person(s) or legal entity that provides this Website and/or the Service to Users.
Product (or Service)
Product (or Service) refers to the items provided by this Website as described on this Website.
User (or You)
The natural person or legal entity that uses this Website.

Thanks for joining the alumni association at https://members.csaf.space operated by Collegiate Spaceflight Advancement Foundation.

At the Collegiate Spaceflight Advancement Foundation (CSAF), we deeply value the contributions made by our supporters. As a nonprofit organization, donations help us further our mission to support collegiate spaceflight programs and are typically non-refundable. However, we understand that exceptional situations may arise.

Refund Eligibility
We generally do not offer refunds for donations or purchases. Exceptions may be considered in the following cases:

  • A donation or purchase made using a stolen or unauthorized credit card.
  • An accidental donation or purchase, such as an incorrect amount or duplicate transaction.
  • Issues with canceling recurring donations or subscriptions.

If you believe you are eligible for a refund due to one of these or another unique circumstance, please reach out to us at [email protected] with the details of your request.

Contact Us
We are here to help! If you have any questions or concerns about your donation, membership, or subscription, please don’t hesitate to contact us. Your support is essential to our mission, and we want to ensure a positive experience for all our contributors.

Thank you for supporting CSAF!

Collegiate Spaceflight Advancement Foundation
8401 Mayland Dr STE 4335
Henrico
United States
Phone: (540) 609-2723
Email : [email protected]


Last Updated : October 16, 2024

Scroll to Top